About Symantec

Symantec is a global leader in infrastructure software, enabling businesses and consumers to have confidence in a connected world. The company helps customers protect their infrastructure, information, and interactions by delivering software and services that address risks to security, availability, compliance, and performance. Headquartered in Cupertino, Calif., Symantec has operations in 40 countries

Symantec FAQ

How do I renew my subscription?
Upgrading and renewing your subscriptions allows you to enjoy 24x7 protection against security threats. If you already own at least one Symantec Home or Home Office product, you are eligible to save up to 40%* when you upgrade to the newest version or purchase other products.

Removing files from Norton AntiVirus Quarantine
For more information regarding this issue we suggest you go directly to the official symantec website and follow their detailed instructions www.symantec.com

What is a Trojan Horse?
Trojan horse is a generic detection for various Trojan horse programs.Norton Internet Security/Norton Internet Protection users If you are using either of these Symantec firewall programs, the name that the Trojan Block rule uses to prevent the Trojan from being downloaded onto your computer is different than the name that Norton AntiVirus uses to detect the same threat, if it were actually run on your computer or received in an email.

Norton Internet Security/Norton Internet Protection will block Trojan horse from being downloaded onto your computer using the Block Rule GateCrasher.